Frequently asked questions F.A.Q.
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How do I install it?

If you’re having trouble installing a product, please check if there are instructions available HERE!

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How can I place an order?

Select the products you want, add them to your cart and follow the steps to complete your order. You will receive a confirmation email once it is placed.

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What payment methods are available?

You can pay securely by card.

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Do you deliver throughout Europe?

Yes, we deliver to all locations in Europe via courier services.

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How long does delivery take?

Delivery usually takes between 1 and 5 working days, depending on the destination and courier workload.

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Can I place an order as a business customer?

Yes, we issue invoices and serve both individual and business customers.

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Do you offer discounts on large orders?

Yes! For bulk orders we offer personalised quotes — please contact us for more information.

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How do I make a return or claim?

Please contact us by email or phone and send us photos of the product if it is defective. We will then provide instructions on how to proceed.

In case you find the answers listed above not helpful, please do not hesitate to contact us.